Privacy Policy

Last updated: July 20, 2026

AEROVA is the trading name used for this online store. This Privacy Policy explains how we collect, use and protect personal information when customers browse our website, contact us or place an order.

Information we collect

We may collect information such as your name, email address, delivery address, billing details, order details, device information and messages you send to our support team.

How we use information

We use personal information to process orders, arrange delivery, provide customer support, prevent fraud, improve the website and meet applicable legal, tax and accounting requirements.

Payments and service providers

Payments, checkout, hosting and store operations are provided through Shopify and related service providers. These providers process data only as needed to operate the store and complete customer transactions.

Marketing

If you opt in to receive marketing, we may use your contact details to send product or store updates. You can unsubscribe from marketing emails at any time.

Data retention

We retain personal data only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, providing customer support, preventing fraud and meeting applicable legal, tax and accounting requirements. Retention periods may vary depending on the type of data and our legal obligations.

International processing

Because this store is powered by Shopify and other online service providers, personal information may be processed outside your country. Where required, appropriate safeguards are used by those providers to support lawful processing.

Your rights

Depending on your location, you may have rights to access, correct or request deletion of your personal information. To make a request, contact us at support@aerova.co.uk.