Customer support
Contact AEROVA
Questions about a product, delivery or an existing order? Send us a message and our support team will help you choose the right next step.
Email supportUse the form for order questions, product support and delivery enquiries. You can also email us directly at support@aerova.co.uk.
Response timeWe aim to reply within 24 hours during normal support periods.
Before contacting usPlease include your order number if your message is about an existing purchase.
Send a message
Fill in the form below and we will reply by email. You can also contact us directly at support@aerova.co.uk.
Delivery questions
Ask about standard delivery, express delivery, tracking or order dispatch.
Product guidance
Need help choosing 7000, 9000, 12000 or 14000 BTU? Tell us your room type.
After-sales support
For warranty, returns or setup support, include your order number.